FREQUENTLY ASKED QUESTIONS

Some questions we’re often asked by customers and their families.

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What happens on our first appointment?

Every client will have a tailor made care package that is decided by them. Our care manager will spend time with each client before the service begins to get to know them personally and make sure they have a personal care plan written exactly the way they want it. This will detail the client’s wishes, preferences, needs and aspirations. Our visits can be booked from 3 hours per week to 24 hours per day.

What happens on our first appointment?

Every client will have a tailor made care package that is decided by them. Our care manager will spend time with each client before the service begins to get to know them personally and make sure they have a personal care plan written exactly the way they want it. This will detail the client’s wishes, preferences, needs and aspirations. Our visits can be booked from 3 hours per week to 24 hours per day.

What happens on our first appointment?

Every client will have a tailor made care package that is decided by them. Our care manager will spend time with each client before the service begins to get to know them personally and make sure they have a personal care plan written exactly the way they want it. This will detail the client’s wishes, preferences, needs and aspirations. Our visits can be booked from 3 hours per week to 24 hours per day.

What happens on our first appointment?

Every client will have a tailor made care package that is decided by them. Our care manager will spend time with each client before the service begins to get to know them personally and make sure they have a personal care plan written exactly the way they want it. This will detail the client’s wishes, preferences, needs and aspirations. Our visits can be booked from 3 hours per week to 24 hours per day.

  • “Westmorland Homecare are superb. All staff are exceptionally kind and do anything I ask them to."

    "They do spend a lot of time with me and don’t rush off - I wish we had found them sooner.”

  • “Westmorland Homecare employ exceptionally high-quality staff, some have degrees and others are just very caring and professional."

    “Westmorland Homecare have made such a huge difference to our lives.”

  • “Westmorland Homecare were incredible. The carers were remarkable and every single one treated with respect, compassion and dignity."

    “Nothing is too big or small, they are willing to help and be flexible.”