Thriving homecare provider branch looking to expand even further

A thriving homecare provider branch which opened five months ago is looking to expand even further.

When Westmorland Homecare’s Penrith branch opened in May there was just Care Manager Charlotte Cooper and two homecare assistants.

Now Charlotte has been joined by two others in the office – a recruitment and training co-ordinator and a scheduling co-ordinator – and there is a growing team of more than 10 highly trained homecare assistants.

“We are delivering hundreds of care hours every week already and supporting more than 20 clients to live independently and safely in the comfort of their homes,” said Registered Care Manager Charlotte.

“We were gradually expanding at first but that expansion has become rapid recently and is continuing.

“We held an open event with coffee and cake at the office in June for everyone in the community to get to know the staff and the services offered. It was really successful and led to a lot of inquiries and helped us to become known in the area.”

Charlotte said the branch was constantly recruiting and training new homecare assistants to meet the demand and need for care, adding: “We hope to continue to grow and recruit more office staff and homecare assistants as we take on more clients.”

Westmorland Homecare’s Penrith branch, based at 2 Penrith New Squares in the town, covers Penrith, Appleby, Shap and surrounding Eden villages.

Staff provide care to enable vulnerable and often frail people over the age of 18 to live independently in their own home. Westmorland Homecare’s services include homecare, such as help with housekeeping and meal preparation, and personal care, which includes support with medication, dressing and bathing. It also supports people to access their community, living life to the full.

“We help clients who have a wide range of needs to keep them independent in their own homes, such as people who require companionship or taking out shopping or on outings through to people with a lot more complex care needs,” said Charlotte.

“The positive feedback we are receiving from clients and their families shows what a difference we are making to their lives and the importance of keeping people at home and independent.”

Westmorland Homecare also has branches in South Lakeland; Poulton, Fylde and Wyre; Preston; and Lancaster and Morecambe.

Regional Director Daniel Stainer said: “As Director, I am thrilled with the success of our new branch, expanding Westmorland Homecare’s renowned quality service into the Penrith area.

“It’s fantastic to see our vision of exceptional, compassionate care now reaching more people and helping to change even more lives.

“The Care Manager, Charlotte, has a wealth of knowledge within the care sector and is doing an incredible job expanding the service and providing personalised care for its clients.

“The entire team is wonderful, treating every client like family, which is what makes Westmorland Homecare so special. We’re truly excited about the future and cannot wait to welcome more clients to our service.”

Anyone interested in working for the branch should telephone 01768 806509 or email Recruitment and Training Co-Ordinator Rachel Dunn on rachel.dunn@westmorlandhomecare.co.uk